JOB PURPOSE:  Provides direct supervision to 9 or more staff in the program. Participates in the development of unit policies and procedures ensuring compliance with all applicable standards. Responsible for monthly staff meetings and providing reports to support billable services. Complete chart audits once a month for your team and provide coaching as needed. Coordinates staff schedules, provides necessary training and supervision in order to ensure adequate coverage and quality of services. Monitors staff performance and prepares reports.  May be required to perform client services.  Supervises and evaluates the work of team members, completes a variety of reports, and participates in the overall management of the program. Work is performed in collaboration and conjunction with other program coordinators. May include community outreach.

EDUCATION AND EXPERIENCE REQUIRED:  A bachelor's degree from an accredited college or university with a major in social, behavioral or human services or is a registered nurse (social, behavioral, and human services are:  psychology; social work; medicine; nursing; rehabilitation; counseling; sociology; human development; physician's assistant; gerontology; education psychology; special education; early childhood intervention; or early childhood education). Must have a minimum of 3 years' experience in a community center setting required.

DEGREE AND/OR CERTIFICATION REQUIRED (IF APPLICABLE):  BA/BS or RN

DRIVING REQUIRED:   Yes

EEOC CODE:  Professional

KNOWLEDGE, SKILLS & ABILITIES:

• Appropriate written and verbal communication. This includes spelling and grammar.
• Ability to compose documents according to standards
• Computer-skilled in the use of technology with Microsoft Office and all Google applications.
• Ability to input data into computer, make calculations, complete paperwork, and produce reports. This includes the ability to utilize different software and systems. 
• Familiarity with community health resources
• Ability to build rapport with clients and staff
• Demonstrate skill in utilizing appropriate professional tools and interventions.
• Interacts with diverse cultural, ethnic, and economic backgrounds and municipal organizations and agencies.
• Acquires and uses new skills as the job requires.
• Ability to work with considerable latitude and exercise discretion and independent judgment. This would include skills in problem solving. 
• Ability to complete all job requirements in a timely manner. 
• Must be physically able to perform all job requirements that may include home visits, walking on uneven surfaces, climbing stairs, and standing or sitting for long periods of time if required (with or without a reasonable accommodation).

OTHER REQUIREMENTS OR CONDITIONS (specify):

• May be required to interact with other consumers, referral sources, outside agencies, and family members to determine needs and actions to be taken. 
• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. 
• Liability insurance required if employee will operate personal vehicle on Center property or for Center business.  Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business.
• Must complete all training requirements in month in which they are due.
• May be required to provide on-call duties. 
• May be required to travel within the 4 county area
• Availability of a personal vehicle for business use may be required. 
• Work will take place within office setting, community setting, area schools, and correctional facilities and within the homes of clients, which may include shelters and temporary housing and may include exposure to disruptive people and communicable diseases.
• Must submit to and pass a pre-employment drug test
• Must successfully pass all background screens as required by the state
• Work flexible hours including evenings, nights, weekends, and holidays as needed. 
• Must adhere to professional dress and appearance standards consistent with the position and daily workplace needs.