JOB PURPOSE: Provides Residential Coordination for children and adults with intellectual and developmental disabilities served through Host Home/Companion Care, Residential Support Services, Supervised Living and Supported Home Living, Respite and Community Supports. Directs training and supervision of residential staff and contractors, participates in the hiring process and the development of new employees. Monitors the needs of and the provision of services to the individuals who reside/participate in each location/ service area. Operates within the guidelines of the Performance Contract, HCS, and TxHmL Principles.

EDUCATION AND EXPERIENCE REQUIRED: High school diploma or GED. Two years of experience in working with individuals with disabilities in a residential setting. One-year supervisory experience preferred.

DEGREE AND/OR CERTIFICATION REQUIRED (IF APPLICABLE): HS diploma/GED

DRIVING REQUIRED: Yes

KNOWLEDGE, SKILLS & ABILITIES:

• Good spelling and grammar skills.
• Ability to write progress notes according to standards, assessments, brief mental status exams, memos, letters, various complex reports and miscellaneous other documents with acceptable spelling and grammar.
• Ability to input data into computer, make calculations, complete paperwork, produce reports.

OTHER REQUIREMENTS OR CONDITIONS (specify):

• May be required to interact with other consumers, referral sources, outside agencies, and family members to determine needs and actions to be taken.
• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state.
• Liability insurance required if employee would operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business.
• Must complete all training requirements in month in which they are due.
• May be required to provide on-call duties.
• May be required to fill in for vacant shifts, which may include overnight shift
• Availability of a personal vehicle for business use may be required.
• Work will take place within office setting, community setting and within the homes of clients
• Must submit to and pass a pre-employment drug test
• Must successfully pass all background screens as required by the state

I. Essential Tasks & Standards

1. Coordinates the provision of all Residential services as authorized by the Individual Plan of Care and in accordance with the Implementation Plan for each residential component (RSS, SL, HH/ CC, SHL, TR< CFPH CS RE)

2. Directs the supervision of residential locations of individuals in the IDD Residential Programs (General Revenue, HCS, TxHmL)

3. Contributes to the IDD Units accurate and timely submission of encounter data

4. Ensures compliance of the Person Directed Planning requirements.

5. Ensures the timeliness and accuracy Waiver Program Billing

6. Cooperates in the coordination of waiver and nonwaiver services.

7. Participates in the budget planning, monitoring, and preparation.

8. Ensures efficient scheduling and utilization of staff and resources through periodic monitoring

9. Oversees contracted services including the timely review and submission of invoices

10. Ensures the availability of trained and qualified employees that is specific to each individual's needs

II. Work Behaviors & Standards

1. Attends work regularly and punctually in order to provide reliable and consistent coverage in area of responsibility. Arrives at designated time and departs according to schedule. Maintains a willingness to adjust schedule to meet the needs of the situation. Makes every attempt to pre-schedule absences and provide dependable coverage and service. Complies with Center policies regarding leave usage, absenteeism, and tardiness.

2. Interacts with individuals served in an emotionally supportive and/or therapeutic manner in order to provide an environment of caring, dignity, and respect.

3. Works harmoniously with fellow employees, supervisors, family, and friends of persons served, and the public in order to create an environment of caring, dignity and respect, and that allows for the accomplishment of the Center's mission.

4. Utilizes work time effectively to ensure that all assignments are completed in a thorough and timely manner.

5. Abides by all Center policies and procedures regarding training objectives and requirements including those that relate to safety and infectious disease control. Will keep all Staff Development mandatory trainings current.

6. Adheres to Center policies and procedures and all applicable requirements and regulations of HHSC, CMS, Texas Administrative Code, CARF, relevant contracts and all other applicable regulatory bodies.

7. Maintains confidentiality regarding consumers, records, personnel, and other sensitive and confidential information in order to comply with Center, state, and federal policy.

8. Conducts all aspects of employment in accordance with Center's Compliance Program.

III. Supervision & Leadership Behaviors

1. Onboarding of employees to include submission of the position requisition, conducting interviews and completing the hiring process following Human Resource guidelines.

2. Conducts performance evaluations of assigned staff. Performance evaluations are on time and give employees fair and meaningful feedback.

3. Schedules assigned staff to participate in mandatory training in order to ensure staff competence and development. Staff required trainings are up to date and staff are given opportunities for professional development.

4. Monitors performance of department and assigned staff using established reporting processes and provides feedback and coaching to ensure staff meet all contract, productivity and other performance targets.

5. Manages schedules attendance and punctuality of assigned staff. Staff time is reported on time and accurately and staff are able to make use of earned leave.

6. Supervisor is accessible to assigned staff, and they are kept well informed of departmental and center happenings.

7. Supervisor applies the performance improvement (disciplinary) process consistently and in accordance with center policy. Utilizes a "plus one" approach to minimize risk.

8. Ensure direct reports are aware of and adhere to Center policies & procedures

9. Observe provision of service by all direct care staff within 30 days prior to completion of any employee evaluation with a minimum of one observed session per year. Observation will be documented via the performance evaluation