JOB PURPOSE: Provides services to adults with intellectual
and developmental disabilities. Is responsible for overall program structure
and supervision of assigned unit and programs. Performs direct care services,
is responsible for unit classroom management and assignment of individuals to
staff; monitors and assists staff with documentation; maintains supplies and
inventory; conducts performance evaluations as needed. Collects data for
program evaluations. Uses Center tools and techniques, principles and practices
in conjunction with Person Directed Planning. Operates within the guidelines of
the Performance Contract, HCS, and TxHmL Principles and Billing Guidelines.
EDUCATION AND EXPERIENCE REQUIRED: High
school diploma or GED plus four (4) years' experience in the field of work
related to the duties of the position. Bachelor's degree may substitute for
three years' of experience. Experience must include effective oral and written
communication skills. Preference will be given to applicants with 2 (two)
years' experience in supervision, experience working with individuals with
severe or profoundly intellectual deficits or with severe physical disabilities
and experience with individuals who are on the Autism Spectrum and knowledge of
behavior therapy techniques and SAMA.
DEGREE AND/OR CERTIFICATION REQUIRED (IF
DRIVING REQUIRED: Yes
KNOWLEDGE, SKILLS & ABILITIES:
oral and written communication skills including good spelling and grammar.
to write progress notes according to standards, assessments, brief mental
status exams, memos, letters, various complex reports and miscellaneous other
documents with acceptable spelling and grammar.
– skilled in the use of technology with Microsoft Office and all Google
of behavior therapy techniques for individuals with IDD, physical disabilities,
and/or on the Autism Spectrum.
and demonstrates principles of confidentiality
OTHER REQUIREMENTS OR CONDITIONS (specify):
be required to interact with other consumers, referral sources, outside
agencies, and family members to determine needs and actions to be taken.
State of Texas Driver License or if you live in another state, must be
currently licensed in that state.
insurance required if employee will operate personal vehicle on Center property
or for Center business. Must be
insurable by Center's liability carrier if employee operates a Center vehicle
or drives personal car on Center business.
complete all training requirements in month in which they are due.
be required to provide on-call duties.
of a personal vehicle for business use may be required.
will take place within office setting, community setting and within the homes
of clients, which may include shelters and temporary housing.
submit to and pass a pre-employment drug test
successfully pass all background screens as required by the state
to input data into computer, make calculations, complete paperwork, produce
be physically able to conduct home visits to include walking on uneven
surfaces, climbing stairs, and standing for long periods of time if required.
Essential Tasks & Standards
Work Behaviors &
Person Directed Planning by scheduling and coordinating services throughout the
program area using quality improvement tools and techniques. No confirmed complaints from individual's or
family members about authorized services not being provided
exemplary direct care services as necessary according to unit/center policies
and procedures as all times as demonstrated by supervisory review of documented
newly referred individuals to classroom and service staff at entry to program.
and coordinates special interest and seasonal activities on and off site for
program areas as needed.
inventory of all supplies and materials used in program area with 90% accuracy.
accurate requisitions for necessary materials for timely use in classrooms. No
classroom activities are cancelled due to lack of materials.
blind inventory at intervals scheduled by accounting department. All inventory
is accounted for as determined by accounting department audit. Prepares survey
documentation for unusable numbered equipment or materials in a timely manner
and insures that they are disposed of in accordance with Center policies and
co-workers and staff as necessary to meet individual needs.
appropriate responsiveness to customer needs as evidenced by program areas'
Consumer Satisfaction Ratings.
- Apprises Administrator of MR Support Services
Programs of progress; accomplishments; needs and concerns in program areas to
provide recommendations regarding these areas as the need arises
work regularly and punctually in order to provide reliable and consistent
coverage in area of responsibility.
Arrives at designated time and departs according to schedule. Maintains a willingness to adjust schedule to
meet the needs of the situation. Makes
every attempt to pre-schedule absences and provide dependable coverage and
service. Complies with Center policies
regarding leave usage, absenteeism, and tardiness.
with person served in an emotionally supportive and/or therapeutic manner in
order to provide an environment of caring, dignity, and respect.
harmoniously with fellow employees, supervisors, family, and friends of persons
served, and the public in order to create an environment of caring, dignity and
respect, and that allows for the accomplishment of the Center's mission.
work time effectively to insure that all assignments are completed in a
thorough and timely manner.
by all Center policies and procedures regarding training objectives and
requirements including those that relate to safety and infectious disease
control. Will keep all Staff Development mandatory trainings current.
to Center policies and procedures and all applicable requirements and
regulations of HHSC, CMS, Texas Administrative Code, CARF, relevant contracts
and all other applicable regulatory bodies.
confidentiality regarding consumers, records, personnel, and other sensitive
and confidential information in order to comply with Center, state, and federal
all aspects of employment in accordance with Center's Compliance Program.
Supervision & Leadership Behaviors
(For those in supervisor/management roles only)
of employees to include submission of the position requisition, conducting
interviews and completing the hiring process following Human Resource
performance evaluations of assigned staff.
Performance evaluations are on time and give employees fair and
assigned staff to participate in mandatory training in order to ensure staff
competence and development. Staff
required trainings are up to date and staff are given opportunities for
performance of department and assigned staff using established reporting
processes and provides feedback and coaching to ensure staff meet all contract,
productivity and other performance targets.
schedules, attendance and punctuality of assigned staff. Staff time is reported on time and accurately
and staff are able to make use of earned leave.
is accessible to assigned staff and they are kept well informed of departmental
and center happenings.
applies the performance improvement (disciplinary) process consistently and in
accordance with center policy. Utilizes
a “plus one” approach to minimize risk.
direct reports are aware of and adhere to Center policies & procedures
provision of service by all direct care staff within 30 days prior to
completion of any employee evaluation with a minimum of one observed session
per year. Observation will be documented via the Clinical Supervision Form.